This weeks posting is not about the Royal Wedding coming up this Friday, where we can see an event that will later be described in history books. This week is, again, about the Perfect Hobby Shop.
Last week I was contemplating the Perfect Hobby Shop. What merchandise it would hold, what services it would offer? While studying the subject further I found a great commentary in Model Retailer Magaine published March 21, 2011. Seems someone else is thinking along the same lines. Joey Kerekes, HobbyTown USA in Las Vegas wrote an article: Are hobby shops still needed in the 21st century?
Joey speaks of the future of the brick and mortar hobby store. In his youth he loved to visit the hobby shops and see the new items and talk to the retailer. Now, his customers come into his store and bring him up to date because all their questions are answered online. As a result of their online experience "some customers have chosen to not frequent hobby shops at all ... They tell me that if they shop from home they avoid traffic, get items cheaper and receive those items more quickly. ... I know this all sounds very bleak, but I hope it will not be taken that way. I do believe that hobby shops will continue to exist in some form in the future. Hobby shops will still offer services not available on the Internet. I do not believe the industry can survive without some form of personal interaction."
I like his last thought about personal interaction as it goes along with my number one criteria of the Perfect Hobby shop and that is to have someone talk to me. I just cannot get enthused about ordering from an online store that won't tell me who they are. Where I have to search to find out what state, or country they are located in. I want to know who I am dealing with. Seems like the online stores hire a lot of good computer programmers and designers but I don't get the impression they are modelers.
Joey thinks it is a great time to be a hobby consumer as there is better selection and great quality available. If it is a better time for the consumer is it a better time for the small retailer? Gee, all of a sudden the WalMart vs. small town merchant saga comes to mind.
So, now I have come to the end of my thoughts and I cannot figure out how to wind this up. Is there a conclusion or just continuing questions?